Outsourcing patient contact: a solution for multilingual health care
Explores outsourcing multilingual patient contact services to improve healthcare access and quality in linguistically diverse societies.
KevinMD is one of the most recognized physician-led healthcare publishing platforms online, founded by Kevin Pho, MD, a board-certified internal medicine physician and prominent medical commentator. Since launching in 2004, the site has grown into a major destination where doctors, nurses, advanced practitioners, medical students, and patients share firsthand perspectives on medicine, healthcare policy, clinical practice, and the realities of working in today’s health system. What makes the platform especially valuable is its strong focus on the human side of healthcare. KevinMD features a wide range of stories and opinion pieces covering physician burnout, patient care, medical culture, digital health, public health issues, and the changing role of clinicians in an increasingly complex system. Its broad contributor base gives readers access to diverse voices from across the medical world, not just a single-author perspective. The blog is especially useful for physicians, medical students, nurses, healthcare leaders, and readers interested in the real-world challenges of modern medicine. It combines professional insight, commentary, and personal storytelling, making it a strong resource for anyone who wants to follow meaningful conversations about healthcare from the people directly involved in it.
20 articles from this blog
Explores outsourcing multilingual patient contact services to improve healthcare access and quality in linguistically diverse societies.
A physician argues for the critical importance of the physical exam in diagnosis, sharing personal experiences as both doctor and patient.
Analyzes Singapore's primary care model as a blueprint for transforming Canada's struggling family doctor and nurse practitioner system.
A doctor's personal experience highlights the opaque pricing and high costs of traditional healthcare, driving patients to seek transparent, direct-pay alternatives.
Explores how opt-in vs. opt-out default systems significantly impact organ donation rates and public health outcomes.
Explains how holiday habits strain heart health, especially in men, and offers guidance for a post-holiday cardiovascular reset.
A dental patient's refusal of routine X-rays leads to denied care, exploring the clash between evidence-based guidelines and rigid clinic policies.
A doctor examines the personal and systemic costs of a medical career, urging premeds to consider informed consent before pursuing medicine.
Examines how time constraints and financial pressures in healthcare systems compromise patient care and clinical judgment.
Reframes insulin resistance as a protective metabolic response to chronic glucose oversupply, not a disease, and critiques current treatment approaches.
A physician's personal account of how private equity acquisition negatively impacted patient care and practice culture.
Explores the critical shortage of vascular surgeons in the U.S., linking it to rising preventable amputations and unequal access to care.
Investigates the massive hidden financial costs of nursing turnover and systemic dysfunction in healthcare, arguing the money exists but is misallocated.
A broken pager incident exposes toxic leadership in a military hospital, leading to systemic changes and influencing Air Force medical care models.
A doctor's critique of how profit motives and insurance denials in the U.S. healthcare system lead to patient harm and rationed care.
Analysis of the inconsistent and burdensome maintenance of certification (MOC) requirements for board-certified physicians across specialties.
Explores why death certificates often oversimplify the multifactorial causes of death in older adults with multiple chronic conditions.
Physicians must lead AI governance in healthcare to ensure systems are trustworthy, augment clinical judgment, and protect patient safety.
A personal account of living with celiac disease, highlighting the social isolation and challenges of managing a strict gluten-free diet.
Analyzes the U.S. healthcare crisis through the lens of military leadership principles, focusing on systemic failures and scientific integrity.